wiSLA Key Features
VoIP quality analysis
Eliminate any problems with business-critical applications in advance
wiSLA generates a special MOS (Mean Opinion Score) test that imitates a real voice session between a couple of wiProbe probes in your network. Available parameters are codec type, voice traffic bitrate, voice frame length.
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On-line monitoringMonitor service quality 24x7Check service quality statistics, faults list and analyze all SLA violation cases. |
One-way metricsMeasure quality in directionswiSLA allows to monitor service quality in each direction with microsecond accuracy. |
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Guaranteed qualityNo more web services problems in case of overloads on IP networksManage traffic routing with Quality Based Routing (QBR) function. wiSLA switches real-service traffic from loaded main channel to the alternative one in case of its sufficient capacity. |
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Channel loading monitoringHow efficient leased channels are usedwiDPI function allows to define the most active users and applications utilizing your single connection and entire network. Analyze band utilization in directions and make a correct decision in case of network development. |
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SLA reportsStudy the real service readinessSet up corporate quality policies, monitor services on SLA, expose penalties to your partners for inappropriate quality services. |
Mobile appsBe aware about service quality worldwideDownload applications for Android or iOS and get near real-time information about status services, network bugs, network maintenance, service quality changes statistics. |
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Integration into the equipmentUse probes only in case you really needThe system can collect service quality information from Cisco, Juniper, RAD, Eltex, Metrotek, Huawei, OneAccess equipment. Additional metrics can be collected from equipment management system. |
Capacity management
Check the link speed in-service
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Monitor available VPN capacity and Internet links according to the schedule or on-demand without impact on customer services. |
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L7 MonitoringEnd-User application quality viewImitate user actions from the allocated offices and monitor application quality. |
In real timeStudy the problem at onceUse the online quality metrics monitor with customized up-dating period. |
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Integration into Service Desk
Open API for your interaction
Use SNMP-trap, REST API, SOAP, SMTP to integrate your customer support systems, SMDB and LDAP.
Interfaces can be available to your partners via Partner Gateway to coordinate maintenance schedule, information exchange about service quality degradation and SLA reports to calculate SLA penalties automatically.
Customized platformUnique system settingsAdd unique fields for services and access points. Use tags for easy search and list classification. |
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Alarm notificationBe aware of your customer problemswiSLA notifies on quality degradation and SLA violation cases in accordance flexibly build-up notification setting and logical event handling. |
AnalyticsUse statistics to make the right decisionCheck the quality service information for any period and choose the safer partner. |
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Measurement protocolUse your SP toolsThe system generates reports based on the same ITU-T, TM FORUM, MEF, IEFT and RFC standards that your service provider use. |
Contractor portal
Partner access to the data
Customers and Provider access the secured data about service quality.
Windows gadgetMonitor service quality on Windows Vista/7:
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Automatic probe configurationwiSLA allows to launch new service monitoring in 1 one minute due to automatic probe configuration. |
